Operations console
SMT Hotspot Tools   /   Account and service management · Times in Central Time

Total Users

0
All registered users

Active Users

0
Currently online

Credits sold / used score

0
Credits sold + recorded repair service credits, including unlimited licenses.

Repair service credits recorded

—
Normal service value, including unlimited licenses; separate from credits sold.

Stripe collected (all time)

$0
Sum all credit orders on server for this calendar month × $5 (resets monthly)

Agreements on server

—
Saved customer agreements

SMT Hotspot Tool — Maintenance

When OFF, the tool behaves normally (no extra popup). When ON, users see your message after the tool checks the server.

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Recent repairs & flashes

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Resellers

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    Selected reseller

    Add reseller

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    Affiliate access and plan

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    Affiliate order alerts

    Get affiliate order alerts on this device.

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      User Management

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      SMT CRM — Orders & Completed Repairs

      Bookmark this page to watch for orders:

      New orders (waiting)

      Customer repairs waiting to start. Each row shows the service, device, and order reference.

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      Completed repairs

      Finished jobs from credit redemption and task completion. Failed+refunded orders are hidden here (see Logs).

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      Per-user stored tasks (SMT archive)

      Stored repair jobs, organized by customer and status.

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      Orders and licenses

      Full All Services and Carrier Unlock Only licenses, repair credits, one-time purchases and monthly renewals. Open an order for its payment and delivery evidence.

      Open this tab to load orders…

      Agreements

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      Repair log

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      Live Chat

      Pick a chat on the left, read messages, reply below. Chats with no messages for 15 minutes close automatically. Customer follow-up texts only go out when a new chat starts (and once if they send a 2nd message before you reply).

      Email follow-ups & after-hours messages ↗

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      Live chat

      Choose an open session from the list.